Return and exchange policy:
We always strive to ensure our customers’ satisfaction, but in the event that products do not meet your expectations, please review the following return and exchange policy:
- Time period for return:
You can request a return or exchange of products within [7 days] from the date of receipt of the order.
- Terms of return and exchange:
Items must be in original, unused condition and include all original packaging and accessories.
The original purchase receipt must be presented.
- How to request a return or exchange:
Please contact customer service via [email/phone] to request a return or exchange.
Instructions will be provided on how to return the product or deliver the product that needs to be replaced.
- Return and exchange fees:
If there are shipping charges or restocking fees, they may be applied to the return or exchange according to the specified terms.
- Money back:
In the event of a return, the amount will be refunded to the same payment method that was used for the purchase as soon as possible.
- Product replacement:
In the event of an exchange, we will ship the replacement product as soon as possible after receiving the original product.
We respect your rights as a customer, and strive to provide an efficient and fair return and exchange process. If you have any questions or inquiries, please contact our customer service.